July 23, 2010, Newsletter Issue #130: Using Instant Messaging during Your Online Demo

Tip of the Week

Many Web conferencing programs come with the ability to interact with your audience via Instant Messaging programs. This will allow you to answer user questions via IM during your online demo, which will keep your audience interested in what you have to say. You need to be able to feed the audience's need for interaction during your online demo.

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Carma Spence-Pothitt